MESSAGE
WORKSMW/01

Buying guide

Build a receipt trail.

A short manual for evaluating a messaging integration end to end.

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Keep enough evidence to explain a conversation without turning your logs into a copy of everyone’s messages.

01 — Name the action

Give the application’s intended action its own identifier. A provider message identifier may not exist yet when work is queued, so it cannot be the only reference the team uses to follow progress.

02 — Record acceptance

When the provider accepts a request, associate its identifier with the original action. Confirm what that response actually means in the provider’s current documentation. Acceptance does not automatically establish delivery or a read receipt.

03 — Reconcile events

Use documented event identifiers and authenticity checks. Decide how the application handles a duplicate or delayed callback and how it associates an incoming reply with the right thread.

04 — Make failure visible

A human operator should be able to tell whether work is pending, failed or complete. Agree on a supported evaluation case for each state and record the outcome. The manual describes a proposed method, not tests already executed against these vendors.

Source notes

  1. Linq platform
  2. Developer documentation
  3. Messages.dev platform
  4. Plans and sandbox